1. Reservations

Reservations must be made at least 48 hours in advance.
A 30% deposit of the total excursion price is required to confirm the booking.
The remaining balance must be paid before the activity begins on the day of the excursion.

2. Participation Requirements

This activity is suitable for participants in good general physical condition.
No previous kayaking experience is required; however, participants should be prepared for moderate physical activity over several hours.
Minimum age: 12 years old (minors must be accompanied by a responsible adult).
This activity is not recommended for individuals with heart conditions, severe respiratory issues, or injuries that may limit mobility.

3. Weather Conditions

Safety is our top priority. All activities are subject to weather conditions, particularly wind conditions in the fjords.
If the guide and the company determine that conditions are unsafe, the excursion may be canceled or rescheduled.
This decision will be communicated as early as possible and may be made on the same day of the activity if necessary.

4. Cancellation Policy

Cancellation by the Participant
- Up to 72 hours before departure: 100% refund of the deposit.
- Between 72 and 24 hours before departure: 50% refund of the deposit.
- Less than 24 hours before departure: no refund.

Cancellation by the Company (Weather or Safety Reasons)
- Participants may choose between rescheduling the excursion or receiving a full refund of all payments made.

5. Insurance & Liability

The company operates with certified guides, safety equipment, and communication devices.
All participants must complete and sign a health declaration and liability waiver before the activity begins.
We strongly recommend that participants carry personal travel insurance that includes coverage for adventure activities.

6. Important Documents

Medical Information Form and Informed Consent (signed prior to the activity).
Booking and Payment Confirmation.
Summary of Cancellation Policies and Weather Conditions (provided digitally or in print).